Private assistance serviceIndependent of government. Clear requirements and listed fees.Service disclosure
Application status
Get an update on
your application.
For an existing order, use your confirmation email or contact the support team.
Live tracking is temporarily unavailable.
This page cannot currently access orders or check an application’s status. You do not need to enter personal information here.
Need an update?
Email the published support address with your order reference and travel date. Please do not send passport scans or card details.
Email supportsupport@ivisaportal.com
What to include
- 1
Find your order reference
Check the confirmation email you received when you placed your order.
- 2
Include your travel date
Share your destination and planned arrival date with the support team.
- 3
Check your inbox
Look in spam or junk folders for replies. Automatic status notifications are temporarily disabled.